Archive for the Employee Engagement Category

Tell Me More

Your brain really wants it. Yet many of us have a hard time both giving and getting it. I am referring to feedback. Good ol’ information on how you are doing. Sometimes the world delivers natural feedback, which is good. What we do with that feedback? Not

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The Rules of the Game

Whether you are an introvert or an extrovert, in operation or sales, new on the job or a veteran we all depend and count on others. The cold, hard reality of being human is that we do better when we collaborate and cooperate rather than going it

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Message Madness

When you say nothing you speak volumes! Not literally of course, but the act of not communicating sends a message and it’s likely not the message you would have sent had you realized not sending a message is sending one. Does this sound confusing? It is! As

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Isn’t it Time

If I attend one more event or read one more article that states, “We need to be competitive in a global marketplace”, I may just shoot myself – metaphorically speaking of course. Enough already, we get it – now provide us with a nugget or two on

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5 Truths and A Lie

In a time when countries are defaulting on their loans, corporations are posting record profits and reducing their charitable donations, and finance exec (Greg Smith – Goldman Sachs) submits a resignation letter stating ‘toxic and destructive’ work environment as the cause – it’s time for leaders at

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Leaders Need It, Too

A lot has been written about how motivating it is for employees to have leaders celebrate staff successes. But what about leaders’ motivation?   When the recession hit, the leadership team of Widget, Inc. quietly determined to maintain their company’s profit level, and to do it without

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Freshly Brewed Idea: Coffee Talk

Are you craving fresh ideas to improve your customer experience? Consider engaging your employees to improve customer satisfaction AND increase revenue. Check out my latest CMA blog, Coffee Talk at    http://www.canadianmarketingblog.com/archives/2009/11/coffee_talk_1.html Grab your favourite brew, sit back, relax and learn the 5 Coffee Talk Rules that could transform your workplace!   Enjoy,

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